Privacy Policy

• What you share with us.When you contact the atelier — over WhatsApp, email or Instagram — we receive what you send: your name, contact details, delivery address, and the details of the piece you’d like commissioned.
• Technical data. Our hosting provider keeps standard server logs (IP address, browser type, pages requested) to run and secure the site.
• Analytics & cookies. We may use analytics tools (such as Google Tag Manager / Google Analytics) to understand how the site is used — page views, approximate location, device type. Where such tools set cookies, you can block or clear them in your browser at any time.

• No accounts — the site has no login and stores no profiles.
• No card details — payments are arranged directly with you; the website never collects payment information.
• No selling of data — your information is never sold or rented to anyone.

We process personal information only for:

• Answering you — replying to enquiries you send us (performance of a contract / your request).
• Making and delivering your commission — sizing, delivery, installation and aftercare (performance of a contract).
• Running the site safely — security, debugging and improvement (legitimate interests).
• Understanding our audience — analytics as described above (consent, where required).

The channels you reach us on are run by their own providers, under their own privacy policies: WhatsApp and Instagram (Meta), your email provider, our website host (Vercel) and — if analytics are active — Google. Some of these providers process data outside the UAE; where that happens, it is done under the safeguards those providers maintain and as permitted by UAE law. We share commission details with couriers and installers only as needed to deliver your piece.

Enquiry messages are kept for as long as the conversation is live. Commission records — what was made, for whom, and where it was delivered — are kept for as long as needed for warranty, aftercare and legal obligations, then deleted.

Under the UAE PDPL you may, at any time, ask to:

• access a copy of the personal data we hold about you;
• correct it, or have it deleted;
• restrict or object to how it is processed;
• receive it in a portable format;
• withdraw any consent you have given.

Write to tarun.s@lapizblue.com and we will respond. You may also complain to the UAE Data Office if you believe your data has been mishandled.

We keep access to your information limited to the people who need it to make and deliver your commission, over channels protected by encryption in transit. The site is not directed at children, and we do not knowingly collect children’s data.

If this policy changes, the date above changes with it. Questions about your data are always welcome at tarun.s@lapizblue.com, or find the atelier on Instagram. See also our Terms & Conditions.